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Mercedes-Benz models
Actros Antos Arocs Atego Axor Citaro E-Class Integro Intouro LK MB O-series Sprinter Tourismo Travego V-Class Vito
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4.2
Average score of Mercedes-Benz
286 reviews
3.8
3.8 Price
4.4
4.4 Reliability
4.1
4.1 Maintenance
4.4
4.4 Operation
4.4
4.4 Convenience
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3.8
Dump truck Mercedes-Benz Arocs
2014 Year
3.0 Price
5.0 Reliability
3.0 Maintenance
4.0 Operation
4.0 Convenience
I’ve driven the Arocs for a little over a year now, mainly for some heavy construction hauls. Suspension is stiff, no surprise there - but it does handle bad roads better than I expected. Cab layout works out fine once you’re used to the rocker switches everywhere. The mirrors could be a bit bigger, pretty sure I’m not the only one grumbling about that. Maintenance isn’t cheap - this is Mercedes, after all. But you get less downtime, so that helps. Comfort isn’t bad, seat does its job even on longer days.
4.2
Dump truck Mercedes-Benz Arocs
2016 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
This truck's off-road capabilities are solid. The 8x8 drive setup means no terrain intimidates it. The turbo retarder clutch is pretty innovative-braking feels smoother than you'd expect. But honestly, for regular urban deliveries, I'd say it's overkill. Maintenance with all that tech might be a bit pricey too. The seats offer great comfort, though. I've had worse.
4.4
Box truck Mercedes-Benz Atego
2016 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
5.0 Operation
4.0 Convenience
Used the Atego a lot on construction sites, mostly the shorter Day cab version. It handles those cramped yards well, especially with the full air brakes and hill hold, makes stop-start traffic less stressful. Not a ton of luxury, but tough - never had it let me down pushing through rough access roads or bouncing over curbs.

Power-wise, the bigger engine with the Telligent auto gearbox suits heavy loads, but I don't love the noise once it gets working hard. Usually keep windows down anyway, so what can you do. Feels sturdy, no big problems keeping it on the job, just service regularly and it holds up.
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4.2
Refrigerated truck Mercedes-Benz Antos
2013 Year
4.0 Price
4.0 Reliability
5.0 Maintenance
4.0 Operation
4.0 Convenience
Drove the Volumer version for a month on retail stuff - that's the one with the taller interior and lower loading sill. Tossing in big pallets is so much easier, and unloading is a bit less of a grind on your back. Not the flashiest looking, looks like a cube on wheels, but that's the job. Engine is strong enough, I had the 10.7L unit, pulls alright, though the gearbox sometimes feels like it's thinking too much before shifting. No major issues, runs fine day in, day out. Inside, I wish the cab had a bit more ventilation, got hot in the summer when stuck in traffic. Can't say anything really broke, reliability's decent, just a couple of minor electric glitches with the dash, sorted fast by service. Decent lorry, does the job without drama.
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3.8
Box truck Mercedes-Benz Atego 818
2018 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
4.0 Convenience
Drove the 818 last year for a delivery gig. I got the 3-seat setup which is a plus when we had an extra person. The ABS and stuff like ASR come standard, which is good because sometimes you have to slam the brakes. Cabin build feels solid but the material isn’t fancy. It’s plain but it works. Not the quietest inside but not too loud to bother me. Radio and all that basic tech is there, nothing high-end. Price-wise, it’s a Mercedes, so not the cheapest out there for trucks. But it doesn’t eat fuel too fast, and I didn’t have any breakdowns. Transmission shifts smooth, clutch isn’t too stiff.
4.6
City bus Mercedes-Benz Citaro
2013 Year
5.0 Price
4.0 Reliability
5.0 Maintenance
5.0 Operation
4.0 Convenience
Drove the new Citaro for my city route this week. The improved fuel efficiency is noticeable, which is a big plus given the current operational costs. However, I felt the driver's cabin, while ergonomic, could use slightly better seat cushioning for long shifts.
4.6
Interurban bus Mercedes-Benz Intouro
2013 Year
4.0 Price
5.0 Reliability
4.0 Maintenance
5.0 Operation
5.0 Convenience
I've been driving the Intouro for some school and tourist routes for a while now. Got to say, what stands out most is the comfort, especially for the kids I’m hauling every day. They're always stoked to ride in a bus that isn’t bumpy or noisy. The seats are actually good, more comfy than on some older models I’ve driven. About reliability, I got caught in a pretty nasty traffic jam because of an accident once, and the emergency brake assist kicked in by itself - saved me from a close call there. I’m honestly impressed with those safety features; stuff like that makes my job less stressful. Only thing is, while all these assist systems are cool, sometimes they beep too much if you’re doing lots of turns in the city. Gets a bit annoying, but better safe I guess. Price-wise, I don’t decide on that, but I’ve heard the Intouro isn’t the cheapest, but yeah, it feels solid and well built. Looks like it’ll last a while. Maintenance seems standard to me, nothing too fancy, nothing too fussy so far.
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3.8
City bus Mercedes-Benz Citaro
2008 Year
3.0 Price
4.0 Reliability
4.0 Maintenance
4.0 Operation
4.0 Convenience
Driving the Citaro has been quite an experience. The driver’s seat is adjustable and genuinely provides good support during long hours. The automatic four-speed gearbox is responsive yet could use a bit more efficiency at higher speeds. The door operation is smooth and noise-free, offering a quieter ride for passengers. Still, the overall lighting inside relies on conventional daylight bulbs, which might need modernization. Moving on, I find the onboard passenger information system easy to operate and reliable.
3.8
Box truck Mercedes-Benz Atego
2011 Year
4.0 Price
4.0 Reliability
3.0 Maintenance
4.0 Operation
4.0 Convenience
So, I drove an Atego 1523 with the manual box for a bunch of years. Manual is weirdly indestructible, but the shift linkages get sloppy as the miles go up - sometimes you’re hunting for gears, not fun when you’re tired. I had to stay on top of the wheel hub maintenance too, especially after hauling pretty hefty loads, and if you skip the oil changes or don’t spot leaks, the axle repairs get expensive fast. On the bright side, the brakes are powerful but the caliper guide pins can wear out unless you replace the seals on time, so watch for that. Inside’s roomy but basic, nothing fancy. It’s solid machinery but you’ve got to look after it, or it’ll bite back.
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4.0
Commercial vehicle Mercedes-Benz Sprinter
2018 Year
3.0 Price
5.0 Reliability
3.0 Maintenance
4.0 Operation
5.0 Convenience
Been running my Sprinter for six years mostly hauling parcels around the city, sometimes even using it as a people-mover for a dozen folks when needed. It's been a workhorse and feels really solid, like, the cabin doesn't rattle and seats are actually supportive on long stints, not always the case with other vans I've tried. Got to say, the noise insulation's decent-road noise isn't bothering you the whole shift. I also appreciate those driver assist features, though I always double-check, especially with the lane-keeping. Not everything's perfect though. Price hits your wallet hard, and maintenance isn’t cheap either, especially at the dealership. But reliability, yeah, that's what keeps me coming back to Sprinter, rarely lets me down and always starts up even after cold weekends. Only thing, if you drove smaller vans before, Sprinter's bulk takes a minute to get used to, don't expect to whip it around like a hatchback.
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